Returns & Exchanges
At Artika, we want you to be completely satisfied with your home lighting and decor. If your purchase doesn't perfectly fit your space, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log in to your Artika account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all hardware, instruction manuals, and protective padding are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, covering any previous shipping barcodes.
- 4.Drop Off and Track
Hand your package to the designated carrier at any authorized drop-off location and keep your tracking receipt to monitor the status of your return.